FAQ
My FAQ section is here to provide you with answers about my artwork, ordering process, shipping, and more.
If your question isn't answered here, please do not hesitate to contact me directly on my contact page HERE.
-Jessica
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Where do you ship to?
I offer worldwide shipping for all prints with free shipping to the US and Canada.
Shipping prices outside of the US and Canada will vary.
How long does shipping take?
Shipping times vary based on location.
For prints shipped within the US and Canada, delivery takes 6 - 10 days.
What is your return policy?
My prints are specially made to order, however, your satisfaction is paramount:
Damaged or Incorrect Orders: In the unlikely event that your print arrives damaged or if you receive an incorrect item, please contact me within 48 hours of delivery.
I will work to correct the issue by providing a replacement at no cost to you.
To help me assist you quickly, please include photographic evidence of the damaged or incorrect item you received.
Are the prints ready to ship or made to order?
All of my prints are made to order to ensure the highest quality and reduce waste.
What kind of paper are the prints made on?
The prints are produced on heavyweight, archival paper designed to last a lifetime.
Can I return a print if I change my mind?
My prints are specially made to order, however, your satisfaction is paramount:
Damaged or Incorrect Orders: In the unlikely event that your print arrives damaged or if you receive an incorrect item, please contact me within 48 hours of delivery.
I will work to correct the issue by providing a replacement at no cost to you.
To help me assist you quickly, please include photographic evidence of the damaged or incorrect item you received.
What framing options are available?
Prints arrive unframed - leaving room for your imagination & to ensure that the frame fits perfectly with your space.
Can I pay in installments?
You can pay in installments when you reach checkout if you pay with PayPal.
Do you offer any discounts or promotions?
Keep an eye on my website and make sure to subscribe to my newsletter for any future promotions or exclusive offers.
How do I care for and maintain my artwork?
Generally, it should be kept out of direct sunlight, stored in a dry place and cleaned with a soft, dry cloth - just any other artwork.
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